Contact Me

Last season, I was humbled to receive a staggering 1,594 emails from this passionate community.

While each message is important, I must admit that responding to them all was a challenge for me as a solo developer. If you didn't hear back from me last season, please accept my sincerest apologies. To ensure your queries and concerns are addressed effectively for the 2024 season I'm introducing a streamlined approach to our communication:

Be Specific: The more details you provide, the better I can assist. Please use the priority level selector to indicate your urgency.
Have a Suggestion? Great! Share it in the dedicated Suggestion Box. Your ideas are always welcome and help improve the game.
Driver Selection Queries: If your question is about driver availability on your entry form, the answer might already be in the Commissioner FAQs under 'Add New Drivers to Groups'.
Questions About Your Entry: For issues related to entry completion, changes, or qualifying points, please refer to the 'Edit a Player's Entry' section in the Commissioner FAQs.

I'm committed to supporting and enhancing your experience with Driver Group Game. Your cooperation in streamlining our communication will not only help me but will also enhance the efficiency of my community support. Thank you for your understanding and continuous support!

Your Name*

Your Email*

Your User ID*

Your League ID

Subject*

Message*

Priority Level*

Selecting a Priority Level

1 - Critical Priority (Time Sensitive):

Description: Use this for urgent issues that need immediate attention. This includes problems that prevent you from accessing or playing the game, time-sensitive concerns related to upcoming races, or issues that significantly impact your gameplay experience.
Response Time: Critical priority emails are at the top of the queue and will receive the fastest response.
Example Use: You're unable to access your account on the day of a race, or there's an error on your entry form that needs correction before a race deadline.

2 - Medium Priority:

Description: Select this level for issues that are important but not urgent. Medium priority is suitable for problems that affect your gameplay experience but do not require immediate resolution.
Response Time: These emails will be prioritized and addressed in a timely manner, but after critical issues.
Example Use: You've encountered a bug that's affecting your game, but it’s not preventing you from playing, or you have a question about scoring that needs clarification soon.

3 - Low Priority:

Description: Choose this option for general inquiries or feedback that do not require immediate action. Low priority emails are often non-urgent and can include user experience feedback, or general questions about the game.
Response Time: Please allow a longer response time for low priority emails, as they will be addressed after more urgent matters are resolved.
Example Use: You have a question about game rules that isn't time-sensitive.

*Required fields